Customer Service Representative
The ALEA Group Inc
Richmond Hill , ON
Posted 7 months ago
The ALEA Group Inc is expanding again and we are looking for Full-time Call Center Representatives to perform the role of Lead Generation / Appointment Setting.
This role will have a starting base rate of $16.00/hr to $18.00/hr + additional commissions.
In addition, there is a performance based incentive plan with the ability to make up to $24.00/hr !.
The type of candidates we are seeking will be self-starters, prepared to work in a fast-paced environment.
You will also be someone who has a record of success in an outbound calling role, preferably Business to Business.
Primary responsibilities will include identifying and qualifying prospective customers for our existing clients and setting up appointments on behalf of our clients - Lead Generation.
Outbound calls to book appointments with potential prospects
Build and cultivate prospect relationships by initiating communications and conducting follow-up communications in order to move opportunities to Sales Qualified Leads
Communicate our solutions and their benefits from C-level to technical staff
Achieve monthly quota of qualified appointments
Minimum 6 months outbound Call Center, inside sales or outside sales experience or lead generation
Professional and articulate with excellent written and verbal communication skills
Must be self motivated and willing to learn
Demonstrate ability to meet and/or exceed performance and targets
Strong attention to detail
Positive attitude & team player
Proficient in MS Office (Excel, Word)
Experience with a Customer Relationship Management (CRM) database system is preferred
A competitive hourly rate, starting from $16.00/hr
Generous performance based incentive plans/commissions
Comprehensive group benefits (medical, dental, massage, vision, chiropractor etc)
Business Hours: Monday through Friday 9:00 AM to 5:00 PM
Free parking, convenient public transit access
Opportunity for professional skills development and growth
A corporate culture that promotes from within the organization
Team building activities and events
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